- Our Tours are shared, vehicle exclusivity is only guaranteed with a Personalized Tour reservation.
- By confirming the reservation, you accept the terms and conditions described below.
- We accept reservations up to 24 hours before the desired date.
- Tours will only proceed with 2 passengers minimum.
- Lunch included with full day options.
- Tips not included in listed prices.
- Free pick up in the city of Ponta Delgada.
- Pick up out of Ponta Delgada can be arranged, send us an email at firstname.lastname@example.org with your reservation number.
- Payments can be made through bank transfer or in cash at the end of the tour. The transaction is only completed after the receipt is issued.
- Under severe weather conditions, a Back-Up Tour option will be suggested to our clients.
- Under critical weather conditions (e.g. tornado, hurricane, etc.) the tour is canceled with full refund.
Cancellations and returns:
- Free cancellations up to 7 days before the reserved day.
- Cancellations in the 7 days before the reserved date imply a payment of 50%.
- No-shows and cancellations in the reserved day imply payment in full.
Code of conduct:
- Smoking aboard our vehicles is forbidden.
- Any act of vandalism towards us, our vehicles, or any place to visit is forbidden, and authorities will be contacted if needed.
- Not respecting ours workers and/or the other passengers will result in being expelled with no refund.