General Terms and Conditions:

– Our Tours are shared, vehicle exclusivity is only guaranteed with a Personalized Tour reservation.

– By confirming the reservation, you accept the terms and conditions described below.

– We accept reservations up to 24 hours before the desired date.

– Tours will only proceed with 2 passengers minimum.

– Lunch included with full day options.

– Tips not included in listed prices.

– Free pick up in the city of Ponta Delgada.

– Pick up out of Ponta Delgada can be arranged, send us an email at reservas@primeazroes.com with your reservation number.

– Payments can be made through bank transfer or in cash at the end of the tour. The transaction is only completed after the receipt is issued.

– Under severe weather conditions, a Back-Up Tour option will be suggested to our clients.

– Under critical weather conditions (e.g. tornado, hurricane, etc.) the tour is canceled with full refund.

Cancellations and returns:

– Free cancellations up to 7 days before the reserved day.

– Cancellations in the 7 days before the reserved date imply a payment of 50%.

– No-shows and cancellations in the reserved day imply payment in full.

Code of conduct:

– Smoking aboard our vehicles is forbidden.

– Any act of vandalism towards us, our vehicles, or any place to visit is forbidden, and authorities will be contacted if needed.

– Not respecting ours workers and/or the other passengers will result in being expelled with no refund.


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